Refund policy

Returns & Exchanges (India)

We accept returns and exchanges for domestic (India) orders under the following conditions:

Requests must be raised within 7 days of delivery
Products must be unused, unwashed, and in original condition
All original tags and packaging must be intact

Once the request is approved, the product must be shipped back to us as per the instructions shared by our team.

Exchange Process

Exchanges are allowed for size or product defects, subject to availability
If the requested size or product is unavailable, a store credit may be issued
Exchange requests can be made only once per order

Return Pick-up & Shipping

Reverse pick-up will be arranged for eligible return/exchange requests
In case reverse pick-up is not serviceable at your location, customers may be requested to self-ship the product

Refunds

Refunds are processed after the returned product passes quality inspection
Refunds will be issued to the original mode of payment
Processing time: 7–10 working days after approval

Shipping charges, if any, are non-refundable.

International Orders

International orders are not eligible for returns or exchanges
Customs duties and taxes paid at the time of delivery are non-refundable

Non-Returnable Items

The following items are not eligible for return or exchange:

Products purchased during sale or clearance (unless damaged or defective)
Items showing signs of use, washing, or damage after delivery

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear images or a video of the issue. We’ll resolve it promptly.